We have collected frequently asked questions.

If you still need help, please send us a message using the contact form at the bottom of the page.

Can I use it for one hour only?

We ask for a minimum of 3 hours.

Q. What are the check-in and check-out times?

Check-in is from 18:00 and check-out is until 12:00.

Q. Can I leave my luggage before check-in and after check-out?

Yes, free luggage storage and delivery is available.

Before check-in
Please come to Traffic, a separate facility just a three-minute walk from Kanazawa Station. We will leave your luggage and carry it to your room.
Please make a reservation. Please be sure to inform us of your arrival time in advance.

After checking out
Please come to “Traveler’s lounge Traffic” and we will hold your luggage until 20:00.
By appointment only. Please be sure to inform us of your arrival time in advance.

Traveler’s lounge TRAFFIC
Opening hours: 8:00-21:00 (luggage delivery before check-in is accepted until 18:00)

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Q. Can I check in late at night?

Yes, you can check in even at midnight.
Please check in for a password in advance.

Q. Can I use WiFi?

Yes, it is free of charge throughout the hotel (including guest rooms).

Q. Can children stay?

Children under 6 years old (under 5 years old) are not allowed to stay.

Q. Can I bring my own food and drink?

Yes, you can bring in food and drink.

Q. Is there a laundry?

Yes, there is a 24-hour laundromat “amehare” on the first floor of the hotel.

Q. Is there a parking lot?

There is no parking at the hotel. Please use your local coin-operated parking.

Q. Can I smoke?

The building is non-smoking. Please smoke in the rooftop smoking area.

Q. Can I send packages and mail in advance?

Yes, please send to the following locations
We will have it ready in your room on the day of check-in.

Traveler’s lounge TRAFFIC
Live 1 Building 1F, 3-10 Konohana-cho, Kanazawa, Ishikawa, 920-0852
090-1392-8309

Q. Can I stay for a long time?

Yes, longer stays are possible.
For longer stays, please contact us as there are special rates.

Contact form

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