We have collected frequently asked questions.

If you still need help, please send us a message using the contact form at the bottom of the page.

Can I use it for one hour only?

We ask for a minimum of 3 hours.

Q. What are the check-in and check-out times?

Check-in is from 18:00 and check-out is until 12:00.

Q. Can I leave my luggage before check-in and after check-out?

Yes, free luggage storage and delivery is available.

Before check-in
Please come to Traffic, a separate facility just a three-minute walk from Kanazawa Station. We will leave your luggage and carry it to your room.
Please make a reservation. Please be sure to inform us of your arrival time in advance.

After checking out
Please come to “Traveler’s lounge Traffic” and we will hold your luggage until 20:00.
By appointment only. Please be sure to inform us of your arrival time in advance.

Traveler’s lounge TRAFFIC
Opening hours: 8:00-21:00 (luggage delivery before check-in is accepted until 18:00)

Translated with www.DeepL.com/Translator (free version)

Q. Can I check in late at night?

Yes, you can check in even at midnight.
Please check in for a password in advance.

Q. Can I use WiFi?

Yes, it is free of charge throughout the hotel (including guest rooms).

Q. Can children stay?

Children under 6 years old (under 5 years old) are not allowed to stay.

Q. Can I bring my own food and drink?

Yes, you can bring in food and drink.

Q. Is there a laundry?

Yes, there is a 24-hour laundromat “amehare” on the first floor of the hotel.

Q. Is there a parking lot?

There is no parking at the hotel. Please use your local coin-operated parking.

Q. Can I smoke?

The building is non-smoking. Please smoke in the rooftop smoking area.

Q. Can I send packages and mail in advance?

Yes, please send to the following locations
We will have it ready in your room on the day of check-in.

Traveler’s lounge TRAFFIC
Live 1 Building 1F, 3-10 Konohana-cho, Kanazawa, Ishikawa, 920-0852

Q. Can I stay for a long time?

Yes, longer stays are possible.
For longer stays, please contact us as there are special rates.

Contact form

This contact form is deactivated because you refused to accept Google reCaptcha service which is necessary to validate any messages sent by the form.